Definitions

Customer:

Any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.

Benefits and Services made available to Customers :

https://www.neho4you.com

Content:

All the elements constituting the information present on the Site, in particular texts – images – videos.

Customer information:

Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by https://neho4you.com/ for the management of your account, customer

relationship management and for analysis and statistical purposes.

User:

Internet user connecting, using the above-mentioned site.

Personal information:

“Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom it applies” (Article 4 of Law No. 78 -17 of January 6, 1978).

The  terms  “personal  data”,  “data  subject”,  ” processor”  and  “sensitive  data”  have  the  meaning defined by the General Data Protection Regulation (GDPR: No. 2016 -679)

1.    Presentation of the website.

Under Article 6 of Law No. 2004 -575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website https://neho4you.com/ the identity of the various

stakeholders in its implementation and monitoring:

Owner :

NEHÔ  FRANCE  Share  capital  of  2  283  349,64  €  VAT  number:  FR  87  8027  68630  –  266  av  de  la Californie, 06200 Nice

Responsible for publication:

NEHÔ  FRANCE  –  [email protected]

The  person  in  charge  of  publication  is  a  natural  person  or  a  legal  entity.

Webmaster :

Sequoia Soft – 04 92 94 10 04

Hosting :

Sequoia Soft – 04 92 94 10 04

Data Protection Officer :

Aouatif  Neffati  –  [email protected]

2.    General conditions of use of the site and the proposed services.

The  Site  constitutes  an  intellectual  work  protected  by  the  provisions  of  the  Intellectual  Property Code  and  applicable  international  regulations. The customer  may  not  in  any  way  reuse,  transfer or exploit for his own account all or part of the elements or works of the Site.

The  use  of  the  site  https://neho4you.com/  implies  full  acceptance  of  the  general

conditions  of  use  described  below.  The  conditions  of  use  may  be  modified  or  completed  at any time, and users of the https://neho4you.com/ site are therefore invited to consult

them regularly.

The  website  is  normally  accessible  to  users  at  all  times.  An  interruption  for  technical maintenance may however be decided by https://www.neho4you.com/, which will then

endeavor  to  inform  users  in  advance  of  the  dates  and  times  of  the  intervention.  The  website https://neho4you.com/ is regularly updated by https://www.neho4you.com/. In the same

way, the legal mentions can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them.

3.    Description of services provided.

The  website  https://neho4you.com/  aims  to  provide  information  about  all  the  activities  of the company https://neho4you.com/ strives to provide on the site

https://neho4you.com/ information as accurate as possible. However, it cannot be held

responsible for omissions, inaccuracies and shortcomings in the update, whether they are of its own  making  or  of  the  making  of  third-party  partners  who  provide  it  with  this  information.

All information on the site https://neho4you.com/ is given as an indication, and is likely

to evolve. Moreover, the information on the site https://neho4you.com/ is not exhaustive. It is given subject to modifications having been made since it was put online.

4.    Contractual limitations on technical data.

The  site  uses  JavaScript  technology.

The  website  can  not  be  held  responsible  for  material  damage  related  to  the  use  of  the  site.  In addition, the user of the site undertakes to access the site using recent equipment, free of

viruses and with a last generation browser updated.

The  site  https://neho4you.com/  is  hosted  by  a  provider  on  the  territory  of  the  European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

the  objective  is  to  provide  a  service  that  ensures  the  best  rate  of  accessibility.  The host

ensures the continuity of its service 24 hours a day, every day of the year. however, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular

for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the services generate traffic deemed abnormal.

https://neho4you.com/ and the host cannot be held responsible in the event of

malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5.    Intellectual property and counterfeiting.

https://neho4you.com/ is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images,

graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is forbidden, except with the prior written authorization of:

https://www.neho4you.com/.

Any unauthorized exploitation of the site or of any of the elements it contains will be

considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335 -2 and following of the Intellectual Property Code.

6.    Limitations of liability.

https://neho4you.com/ acts as the publisher of the site https://neho4you.com/ is responsible for the quality and veracity of the Content it publishes.

https://neho4you.com/ cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website https://www.neho4you.com/, and

resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

https://neho4you.com/ cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://neho4you.com/

. Interactive spaces (possibility of asking questions in the contact space) are available to users.

https://neho4you.com/ reserves the right to remove, without prior notice, any content

deposited in this space that would contravene the legislation ap plicable in France, in particular the provisions relating to data protection. If necessary,

https://neho4you.com/ also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist,

injurious, defamatory, or pornographic character, whatever the support used (text, photograph?).

7.    Personal data management.

The   Customer  is  informed  of  the  regulations  concerning  marketing  communication,  the  law  of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06,

2004 as well as the General Data Protection Regulation (RGPD: n° 2016 -679).

7.1    Persons responsible for the collection of personal data

For the Personal Data collected within the framework of the creation of the personal account of the User and his navigation on the Site, the person in charge of the treatment of the Personal

Data is: NEHÔ France – https://neho4you.com/ is represented by Patrick Boero, its legal representative.

As person in charge of the treatment of the data which it c ollects, https://neho4you.com/ makes a commitment to respect the framework of the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects

and customers, from the collection of their consents, with complete information on the

processing of their personal data and to maintain a register of the processing in conformity with the reality. Each time that https://neho4you.com/ processes Personal Data,

https://neho4you.com/ takes all the reasonable measures to ensure the accuracy and the relevance of the Personal Data with regard to the purposes for which

https://neho4you.com/ processes them.

7.2    Purpose of the data collected

https://neho4you.com/ may process all or part of the data:

• to allow navigation on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, invoicing, order history,
• to prevent and fight against computer fraud (spamming, ..): computer equipment used for navigation, IP address, password (hashed)

• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://neho4you.com/ : email address
• to conduct communication campaigns (sms, email): phone number, email address

https://neho4you.com/ does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.

7.3    Right of access, rectification and opposition

In accordance with the European regulations in force, the Users of https://neho4you.com/ have the following rights:

• right of access (article 15 RGPD) and rectification (article 16 RGPD), update,

completeness of Users’ data right of blocking or deletion of Users’  personal data  (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited

• the right to withdraw consent at any time (Article 13 -2c GDPR)
• the right to limit the processing of Users’ data (Article 18 GDPR)
• right to object to the processing of User data (Article 21 RGPD)
• the right to portability of the data provided by the Use rs, when such data are subject to automated processing based on their consent or on a contract (article 20 RGPD)
• right to define the fate of the data of the Users after their death and to choose to whom https://neho4you.com/ will have to communicate (or not) their data to a third party that they will have beforehand designated

As soon as https://neho4you.com/ has knowledge of the death of a User and in the

absence of instructions of its share, https://neho4you.com/ commits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.

If the User wishes to know how https://neho4you.com/ uses his Personal Data, to ask to rectify them or to oppose their treatment, the User can contact https://neho4you.com/ by writing to the following address

NEHÔ ÏRANCE – DPO, Aouatif Neffati 266 av de la Californie, 06200 Nice

In this case, the User must indicate the Personal Data that he/she would like

https://neho4you.com/ to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://neho4you.com/ by law, in particular as regards the retention or archiving of

documents. Finally, the Users of https://neho4you.com/ may file a complaint with the supervisory authorities, and in particular with the CNIL ( https://www.cnil.fr/fr/plaintes).

7.4    Non-disclosure of personal data

https://neho4you.com/ refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance.

However, https://neho4you.com/ remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the

requirements of the General Data Protection Regulation (RGP D: n° 2016-679).

https://neho4you.com/ makes a commitment to take all the necessary precautions in order to preserve the security of the Information and in particular that they are not

communicated to not authorized people. However, if an incident impacting the integrity or the confidentiality of the Customer’s Information is brought to the attention of

https://www.neho4you.com/, the latter will have to inform t he Customer as soon as possible

and communicate the corrective measures taken. In addition https://neho4you.com/ does not collect any “sensitive data”.

The  User’s  Personal  Data  may  be  processed  by  subsidiaries  of  https://neho4you.com/  and subcontractors (service providers), exclusively in order to achieve the purpos es of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the

main persons likely to have access to the data of the Users of https://neho4you.com/ are mainly the agents of our customer service.

8.    Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of

electronic  storage  is  completely  secure.  Therefore  ,  we  cannot  guarantee  absolute  security.  If we become aware of a security breach, we will notify affected users so that they can take

appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully

informed of all matters relating to the security of thei r account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://neho4you.com/ is published

without the knowledge of the user, exchanged, transferred, yielded or sold on some support to thirds. Only the assumption of the repurchase of https://neho4you.com/ and its rights

would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data

with respect to the user of the https://neho4you.com/ site.

Security

To  ensure  the  security  and  confidentiality  of  Personal  Data  and  Personal  Health  Data,

https://neho4you.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://www.neho4you.com/prend takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9.    Hypertext links, cookies and internet tags

The  site  https://neho4you.com/  contains  a  certain  number  of  hypertext  links  to  other sites, set up with the authorization of https://www.neho4you.com/. However,

https://neho4you.com/ does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.

Unless you decide to deactivate the cookies, you accept that the site ca n use them. You can

deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the

Services offered by the site.

9.1. “Cookies”

A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal  (e.g.  computer,  smartphone),  (hereinafter  “Cookies”).  This  file  includes  information such as the User’s domain name, the User’s Internet service provider, the User’s operating

system, and the date and time of access. Cookies do not damage the User’s terminal in any way.

https://neho4you.com/ is likely to treat to keep temporarily the anonymous information of the User concerning his visit of the Site, such as the consulted pages, the searches carried out , data  of  connection,  the  consulted  advertisements,  the  localization.  This  information  allows

https://neho4you.com/ to improve the content of the Site, the navigation of the User or analyze the performance of the site.

Some cookies, exempt from consent, may be activated by us, in order to simplify and secure your navigation on our site.

These cookies  are  not  a  matter  of  choice  and  cannot  be  refused.  They  allow  us  to  recognize

you and to connect you automatically thanks to the memorization of your information filled in our forms, to memorize your selection of services in your basket, to give you access to

reserved and personal spaces thanks to your identifiers, or to offer you advertisements adapted to your preferences

Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that

Cookies are recorded in the terminal or, on the contrary, that they are rejected, either

systematically  or  according  to  their  sender. The  User  can  also  configure  his  browser  so  that  the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie i s likely to be

recorded in his terminal. https://neho4you.com/ informs the User that, in this case, it is possible that the functionalities of his browser are not all available.

If the User refuses to accept the storage of Cookies in his/her terminal or browser, or if the

User deletes those stored there, the User is informed that his/her navigation and experience on the  Site  may  be  limited.  This  could  also  be  the  case  when  https://neho4you.com/  or  one of its service providers cannot recognize, for technical compatibility purposes, the type of

browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary, https://neho4you.com/ declines any responsibility for the consequences related to the degraded operation of the Site and the services possibly proposed by

https://www.neho4you.com/, resulting from the refusal of Cookies by the User (of the

impossibility for https://neho4you.com/ to record or consult the Cookies necessary to their operation because of the choice of the User. For the management of Cookies and the

User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his wishes regarding Cookies.

At any time, the User can choose to express and modify his wishes regarding Cookies.

https://neho4you.com/ may also use the services of external service providers to help it collect and process the information described in this section.

Finally,  by  clicking  on  the  icons  dedicated  to  the  social  networks  Twitter ,  Facebook  and

Linkedin appearing on the https://neho4you.com/ Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the

https://neho4you.com/  Website  or  mobile  application,  Twitter,  Facebook  and  Linkedin  can also deposit cookies on your terminals (computer, tablet, cell phone).

This occurs  when,  for  example,  you  use  the  “Like”  or  “Share”  feature ,  which  allows  you  to  let others know what you think of our site, when you visit our site while connected to a social

network, or if you click on an advertising banner or link before you arrive at our site.

This types  of  cookies  are  deposited  on  your  terminals  only  if  you  consent  to  them,  by continuing your navigation on the Website or the mobile application of

https://www.neho4you.com/. At any time, the User may nevertheless revoke his or her consent for https://neho4you.com/ to deposit this type of cookie.

Article 9.2. Internet tags

https://neho4you.com/ may occasionally employ web beacons (also known as “tags,” “action tags,” “single-pixel GIFs,” “clear GIFs,” “invisible GIFs,” and “one -to-one GIFs”) and

deploy them through a web analytics partner that may be located (a nd therefore store information about them, including the User’s IP address) in a foreign country.

These  tags  are  placed  both  in  the  online  advertisements  that  allow  users  to  access  the  Site, and on the various pages of the Site.

These  technology  allows  https://neho4you.com/  to  evaluate  visitors’  responses  to  the  Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The  external  service  provider  may  collect  information  about  visitors  to  the  Site  and  other

websites through these tags, compile reports on Site activity for https://www.neho4you.com/, and provide other services relating to the use of the Site and the Internet.

10.     Applicable law and jurisdiction

Any dispute in connection with the use of the site https://neho4you.com/ is subject to French law. Except in cases where the law does not allow it, the competent courts have

exclusive jurisdiction.

11.     Litigation.

Article 11.1. Written claims

In the event of a dispute concerning your reservation, you have the possibility of making a complaint by contacting :

• Our customer  service  at  service.clientele@neho-groucom
• Each institution

NEHÔ  SUITES  CANNES  CROISETTE  ^★★★★

• the hotel  reception  at  [email protected]  or by phone +33 (0)4 93 94 90 00
• by mail at the following address

NEHÔ  SUITES  CANNES  CROISETTE  ^★★★★  /  12,  rue  Latour  Maubourg ,  06400  Cannes LA MALMAISON NICE ^★★★★

• the hotel  reception  at [email protected] or by phone +33 (0)4 93 87 62 56
• by mail to the following address

LA MALMAISON NICE ^★★★★ / 48, boulevard Victor Hugo, 06000 Nice HÔTEL ^★★★★  ROI  SOLEIL  PRESTIGE PLAISIR

• the hotel  reception  at  [email protected]  or by phone +33 (0)1 85 83 04 50
• by mail to the following address

HÔTEL  ^★★★★  ROI  SOLEIL  PRESTIGE  PLAISIR  /  1277,  avenue  du  Pressoir,  78370  Plaisir RESIDENCE LA RÉSERVE ^★★★★

• the hotel reception at  [email protected]  or by phone +33 (0)4 50 40 30 20
• by mail at the following address

RÉSIDENCE  LA  RÉSERVE  ^★★★★  /  1  Avenue  du  Jura,  01210  Ferney-Voltaire

NEHÔ  SUITES PORTE  DE  GENÈVE  ^★★★

• the hotel  reception  at  [email protected]  or by phone +33 (0)4 50 04 04 84
• by mail to the following address

NEHÔ  SUITES  PORTE  DE  GENÈVE  ^★★★★  /  17,  avenue  Emile  Zola,  74100  Annemasse ANNEMASSE  APPARTS

• the hotel  reception  at  contact@annemasseappartcom  or by phone +33 (0)4 50 74 44 45
• by mail to the following address

ANNEMASSE  APPARTS  /  17  rue  Marc  Courriard,  74100  Annemasse HÔTEL  LIDO  ^★★★★  MONS  CENTRE

• the hotel  reception  at  [email protected]   or by phone +32 (0)6 532 78 00
• by mail to the following address

HÔľEL  LIDO  ^★★★★  MONS  CENTRE  /  Rue  des  Arbalestriers  112,  BE  7000  MONS IBIS  MONS  CENTRE  GARE  ^★★★

• the hotel  reception  at  [email protected]   or by phone +32 (0)6 584 74 40
• by mail to the following address

IBIS  MONS  CENTRE  GARE  ^★★★  /  Boulevard  Charles  Quint  27B,  BE  7000  MONS RAMADA ^★★★★ BRUSSELS WOLUWE

• the hotel  reception  at  [email protected]  or by phone +32 (0)2 775 31 80
• by mail to the following address

RAMADA ^★★★★ BRUSSELS WOLUWE / 67-69 avenue des Pléiades, BE 1200 BRUSSELS

Article 11.2 Mediation

If you do not receive a satisfactory response, you may refer the matter to the appropriate mediation service. Contact details and referral procedures are available online.

For the institutions listed below:

–     Center for Consumer Mediation of Justice Conciliators (CM2C) Website: https://www.cm2c.net

NEHÔ  SUITES  CANNES  CROISETTE  ^★★★★

NEHÔ  SUITES PORTE  DE  GENÈVE  ^★★★

RÉSIDENCE LA RÉSERVE ^★★★★ ANNEMASSE  APPARTS

HÔTEL ^★★★★  ROI  SOLEIL  PRESTIGE  PLAISIR

–              Mediation of Cooperative and Associated Commerce (MCCA) Website : http://www.mcca-mediation.fr

LA MALMAISON NICE ^★★★★

• Tourism and Travel Ombudsman

Website : https://www.mtv.net

IBIS  MONS  CENTRE GARE^★★★
HÔTEL  LIDO  ^★★★★  MONS  CENTRE

RAMADA BRUSSELS WOLUWE ^★★★★

Article 11.3 Phone solicitation

In order to fight against abusive telephone canvassing, the Consumer Code established in 2014 a list of opposition to telephone canvassing: “Bloctel”.

Article L223-1 provides that “Consumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a list of opposition to telephone canvassing […]“.

In order to benefit from the Bloctel service, it is advisable to enter the telephone numbers of the lines (fixed and/or mobile) concerned on the site: www.bloctel.gouv