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Private policy

Definitions

Customer:

Any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.

Benefits and Services made available to Customers :
https://neho4you.com

Content:
All the elements constituting the information present on the Site, in particular texts – images – videos.

Customer information:
Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by https://neho4you.com/ for the management of your account, customer relationship management and for analysis and statistical purposes.

User:
Internet user connecting, using the above-mentioned site.

Personal information:

“Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom it applies” (Article 4 of Law No. 78 -17 of January 6, 1978).

The terms “personal data”, “data subject”, ” processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016 -679)

1. Presentation of the website.

Under Article 6 of Law No. 2004 -575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website https://neho4you.com/ the identity of the various stakeholders in its implementation and monitoring:

Owner :
NEHÔ FRANCE Share capital of 2 283 349,64 € VAT number: FR 87 8027 68630 – 266 av de la Californie, 06200 Nice

Responsible for publication:
NEHÔ FRANCE – [email protected]
The person in charge of publication is a natural person or a legal entity.

Webmaster :
NEHÔ FRANCE – [email protected]

Hosting :
Sequoia Soft – 04 92 94 10 04
1681 route des Dolines, 06560 Valbonne

Data Protection Officer :
NEHÔ FRANCE – Personal Data Protection Department
[email protected]

2. General conditions of use of the site and the proposed services.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

The use of the site https://neho4you.com/ implies full acceptance of the general conditions of use described below. The conditions of use may be modified or completed at any time, and users of the https://neho4you.com/ site are therefore invited to consult them regularly.

The website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://www.neho4you.com/, which will then endeavor to inform users in advance of the dates and times of the intervention. The website https://neho4you.com/ is regularly updated by https://www.neho4you.com/. In the same way, the legal mentions can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them.

3. Description of services provided.

The website https://neho4you.com/ aims to provide information about all the activities of the company https://neho4you.com/ strives to provide on the site https://neho4you.com/ information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether they are of its own making or of the making of third-party partners who provide it with this information.

All information on the site https://neho4you.com/ is given as an indication, and is likely

to evolve. Moreover, the information on the site https://neho4you.com/ is not exhaustive. It is given subject to modifications having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website can not be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free of viruses and with a last generation browser updated.

The site https://neho4you.com/ is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

the objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. however, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the services generate traffic deemed abnormal.

https://neho4you.com/ and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://neho4you.com/ is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is forbidden, except with the prior written authorization of: https://www.neho4you.com/.

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335 -2 and following of the Intellectual Property Code.

6. Limitations of liability.

https://neho4you.com/ acts as the publisher of the site https://neho4you.com/ is responsible for the quality and veracity of the Content it publishes.

https://neho4you.com/ cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website https://www.neho4you.com/, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

https://neho4you.com/ cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://neho4you.com/

. Interactive spaces (possibility of asking questions in the contact space) are available to users.

https://neho4you.com/ reserves the right to remove, without prior notice, any content deposited in this space that would contravene the legislation ap plicable in France, in particular the provisions relating to data protection. If necessary,

https://neho4you.com/ also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photography).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06,

2004 as well as the General Data Protection Regulation (RGPD: n° 2016 -679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected within the framework of the creation of the personal account of the User and his navigation on the Site, the person in charge of the treatment of the Personal Data is: NEHÔ France – https://neho4you.com/ is represented by Patrick Boero, its legal representative.

As person in charge of the treatment of the data which it c ollects, https://neho4you.com/ makes a commitment to respect the framework of the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in conformity with the reality. Each time that https://neho4you.com/ processes Personal Data, https://neho4you.com/ takes all the reasonable measures to ensure the accuracy and the relevance of the Personal Data with regard to the purposes for which https://neho4you.com/ processes them.

7.2 Purpose of the data collected

https://neho4you.com/ may process all or part of the data:

to allow navigation on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, invoicing, order history,
to prevent and fight against computer fraud (spamming, ..): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://neho4you.com/ : email address
to conduct communication campaigns (sms, email): phone number, email address

https://neho4you.com/ does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, the Users of https://neho4you.com/ have the following rights:

right of access (article 15 RGPD) and rectification (article 16 RGPD), update,

completeness of Users’ data right of blocking or deletion of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited

the right to withdraw consent at any time (Article 13 -2c GDPR)
the right to limit the processing of Users’ data (Article 18 GDPR)
right to object to the processing of User data (Article 21 RGPD)
the right to portability of the data provided by the Use rs, when such data are subject to automated processing based on their consent or on a contract (article 20 RGPD)
right to define the fate of the data of the Users after their death and to choose to whom https://neho4you.com/ will have to communicate (or not) their data to a third party that they will have beforehand designated

As soon as https://neho4you.com/ has knowledge of the death of a User and in the absence of instructions of its share, https://neho4you.com/ commits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.

If the User wishes to know how https://neho4you.com/ uses his Personal Data, to ask to rectify them or to oppose their treatment, the User can contact https://neho4you.com/ by writing to the following address:
NEHÔ FRANCE – DPO, 266 av de la Californie, 06200 Nice

In this case, the User must indicate the Personal Data that he/she would like https://neho4you.com/ to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://neho4you.com/ by law, in particular as regards the retention or archiving of documents. Finally, the Users of https://neho4you.com/ may file a complaint with the supervisory authorities, and in particular with the CNIL ( https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://neho4you.com/ refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the customer in advance.

However, https://neho4you.com/ remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGP D: n° 2016-679).

https://neho4you.com/ makes a commitment to take all the necessary precautions in order to preserve the security of the Information and in particular that they are not communicated to not authorized people. However, if an incident impacting the integrity or the confidentiality of the Customer’s Information is brought to the attention of https://www.neho4you.com/, the latter will have to inform t he Customer as soon as possible and communicate the corrective measures taken. In addition https://neho4you.com/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://neho4you.com/ and subcontractors (service providers), exclusively in order to achieve the purpos es of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://neho4you.com/ are mainly the agents of our customer service.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore , we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of thei r account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://neho4you.com/ is published without the knowledge of the user, exchanged, transferred, yielded or sold on some support to thirds. Only the assumption of the repurchase of https://neho4you.com/ and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the https://neho4you.com/ site.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://neho4you.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://neho4you.com/ takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags

The site https://neho4you.com/ contains a certain number of hypertext links to other sites, set up with the authorization of https://www.neho4you.com/.

However, https://neho4you.com/ does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.

Unless you decide to deactivate the cookies, you accept that the site ca n use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. “Cookies”

A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not damage the User’s terminal in any way.

https://neho4you.com/ is likely to treat to keep temporarily the anonymous information of the User concerning his visit of the Site, such as the consulted pages, the searches carried out , data of connection, the consulted advertisements, the localization. This information allows https://neho4you.com/ to improve the content of the Site, the navigation of the User or analyze the performance of the site.

Some cookies, exempt from consent, may be activated by us, in order to simplify and secure your navigation on our site.

These cookies are not a matter of choice and cannot be refused. They allow us to recognize you and to connect you automatically thanks to the memorization of your information filled in our forms, to memorize your selection of services in your basket, to give you access to reserved and personal spaces thanks to your identifiers, or to offer you advertisements adapted to your preferences.

Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that

Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User can also configure his browser so that the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie i s likely to be recorded in his terminal. https://neho4you.com/ informs the User that, in this case, it is possible that the functionalities of his browser are not all available.

If the User refuses to accept the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her navigation and experience on the Site may be limited. This could also be the case when https://neho4you.com/ or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary, https://neho4you.com/ declines any responsibility for the consequences related to the degraded operation of the Site and the services possibly proposed by https://www.neho4you.com/, resulting from the refusal of Cookies by the User (of the impossibility for https://neho4you.com/ to record or consult the Cookies necessary to their operation because of the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his wishes regarding Cookies.

At any time, the User can choose to express and modify his wishes regarding Cookies.

https://neho4you.com/ may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter , Facebook and Linkedin appearing on the https://neho4you.com/ Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the https://neho4you.com/ Website or mobile application, Twitter, Facebook and Linkedin can also deposit cookies on your terminals (computer, tablet, cell phone).

This occurs when, for example, you use the “Like” or “Share” feature , which allows you to let others know what you think of our site, when you visit our site while connected to a social network, or if you click on an advertising banner or link before you arrive at our site.

This types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or the mobile application of https://www.neho4you.com/. At any time, the User may nevertheless revoke his or her consent for https://neho4you.com/ to deposit this type of cookie.

Article 9.2. Internet tags

https://neho4you.com/ may occasionally employ web beacons (also known as “tags,” “action tags,” “single-pixel GIFs,” “clear GIFs,” “invisible GIFs,” and “one -to-one GIFs”) and deploy them through a web analytics partner that may be located (a nd therefore store information about them, including the User’s IP address) in a foreign country.

These tags are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.

These technology allows https://neho4you.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.neho4you.com/, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction

Any dispute in connection with the use of the site https://neho4you.com/ is subject to French law. Except in cases where the law does not allow it, the competent courts have exclusive jurisdiction.

11. Litigation.

Article 11.1. Written claims

In the event of a dispute concerning your reservation, you have the possibility of making a complaint by contacting :

Our customer service at [email protected]
Each establishment

NEHÔ SUITES CANNES CROISETTE ^★^★^★^★

the hotel reception at [email protected] or by phone +33 (0)4 93 94 90 00
by mail at the following address NEHÔ SUITES CANNES CROISETTE ^★^★^★^★ / 12, rue Latour Maubourg , 06400 Cannes

HÔTEL ^★^★^★^★ ROI SOLEIL PRESTIGE PLAISIR

the hotel reception at [email protected] or by phone +33 (0)1 85 83 04 50
by mail to the following address HÔTEL ^★^★^★^★ ROI SOLEIL PRESTIGE PLAISIR / 1277, avenue du Pressoir, 78370 Plaisir

RESIDENCE LA RÉSERVE ^★^★^★^★

the hotel reception at [email protected] or by phone +33 (0)4 50 40 30 20
by mail at the following address RÉSIDENCE LA RÉSERVE ^★^★^★^★ / 1 Avenue du Jura, 01210 Ferney-Voltaire

NEHÔ SUITES PORTE DE GENÈVE ^★^★^★

the hotel reception at [email protected] or by phone +33 (0)4 50 04 04 84
by mail to the following address NEHÔ SUITES PORTE DE GENÈVE ^★^★^★^★ / 17, avenue Emile Zola, 74100 Annemasse

ANNEMASSE APPARTS

the hotel reception at contact@annemasseappartcom or by phone +33 (0)4 50 74 44 45
by mail to the following address ANNEMASSE APPARTS / 17 rue Marc Courriard, 74100 Annemasse

Article 11.2 Mediation

If you do not receive a satisfactory response, you may refer the matter to the appropriate mediation service. Contact details and referral procedures are available online.

For the institutions listed below:

Center for Consumer Mediation of Justice Conciliators (CM2C)
Website: https://www.cm2c.net

NEHÔ SUITES CANNES CROISETTE ^★^★^★^★
NEHÔ SUITES PORTE DE GENÈVE ^★^★^★
RÉSIDENCE LA RÉSERVE ^★^★^★^★ ANNEMASSE APPARTS
HÔTEL ^★^★^★^★ ROI SOLEIL PRESTIGE PLAISIR

Article 11.3 Phone solicitation

In order to fight against abusive telephone canvassing, the Consumer Code established in 2014 a list of opposition to telephone canvassing: “Bloctel”.

Article L223-1 provides that “Consumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a list of opposition to telephone canvassing […]“.

In order to benefit from the Bloctel service, it is advisable to enter the telephone numbers of the lines (fixed and/or mobile) concerned on the site: www.bloctel.gouv